Terms & Conditions

Terms & Conditions

CLIENT MUST FILL OUT online FORM or send us an email CONTAINING THE REQUIRED information GRAPHIC DESIGN. CLIENT MUST SUBMIT A DESCRIPTION OF THEIR VISION, INCLUDING PHOTOS, REQUIRED COLORS, “THEME”, TEXT, ETC. THE MORE DETAILED THE DESCRIPTION IS, THE BETTER CHANCE THAT THE PRODUCT CAN BE DESIGNED RIGHT THE FIRST TIME, AND SKIP A MULTIPLE REVISION PROCESS. CLIENT MAY SUBMIT SKETCHES OR MOCKUPS OF DESIGN IDEAS, OR ATTACH SAMPLES OF MATERIAL THEY HAVE SEEN AND LIKE THE STYLE OF. DON’T HAVE AN IDEA IN MIND, NOT TO WORRY, I CAN CREATE MATERIAL BASED ON GENERAL TEXT DESCRIPTIONS SUBMITTED.


CLIENT RESPONSIBILITY
CLIENT MUST FILL OUT THE FORM OR EMAIL CONTAINING THE REQUIRED INFORMATION FOR THE PROJECT. CLIENT MUST SUBMIT A DESCRIPTION OF THEIR VISION, INCLUDING PHOTOS, REQUIRED COLORS, “THEME”, TEXT, ETC. THE MORE DETAILED THE DESCRIPTION IS, THE BETTER CHANCE THAT THE PRODUCT CAN BE DESIGNED RIGHT THE FIRST TIME, AND SKIP A MULTIPLE REVISION PROCESS. CLIENT MAY SUBMIT SKETCHES OR MOCKUPS OF DESIGN IDEAS, OR ATTACH SAMPLES OF MATERIAL THEY HAVE SEEN AND LIKE THE STYLE OF. DON’T HAVE AN IDEA IN MIND, NOT TO WORRY, WE CAN CREATE MATERIAL BASED ON GENERAL TEXT DESCRIPTIONS SUBMITTED.


PAYMENT
ONCE THE DESIGN AND QUOTE HAS BEEN APPROVED. DETOX DESIGNZ WILL SEND YOU AN INVOICE VIA PAYPAL FOR HALF THE AMOUNT OF TOTAL PROJECT. THIS IS TO RETAIN OUR SERVICES. WE WILL THEN SEND YOU YOUR WATERMARKED PROOF FOR YOU REVIEW. (note: You may request a refund IF YOU ARE NOT SATIFIED WITH YOUR proof BUT Once you approve proof no refund will not be provided.) ONCE YOUR ARE SATISFIED WITH YOUR PROOF, WE WILL THEN SEND YOUR THE FINAL INVOICE FOR THE REMAINDER OF TOTAL AMOUNT.


REDESIGN/REVISIONS
ONCE YOU APPROVE YOUR PROOF IF YOU REQUIRE ADDITIONAL REDESIGNS, AN ADDITIONAL FEE MUST BE PAID. ORIGINAL GRAPHIC DESIGN PROOF IS CREATED FROM THE DESIGN DESCRIPTION PER THE CLIENT, UNLESS THE CLIENT WAIVES THEIR CREATIVE RESPONSIBILITY. ON ALL GRAPHIC MATERIAL DESIGNED BY DETOX DESIGNZ, YOU ARE ALLOWED UNLIMITED REVISIONS ON THE ORIGINAL GRAPHIC DESIGN PROOF AS LONG AS THE PROOF HAS NOT BEEN APPROVED. AFTER APPROVAL ANY ADDITIONAL CHANGES WILL BE SUBJECT TO AN ADDITIONAL FEE.


DESIGN PROOF
DETOX DESIGNZ WILL PROVIDE A LOW-RESOLUTION JPG PROOF OF GRAPHIC DESIGN TO CLIENT. CLIENT IS ONLY ALLOWED TO VIEW PROOF AND MAY NOT USE THE PROOF FOR ANY OTHER CIRCUMSTANCE. ONCE A FINAL COMPOSITION IS AGREED UPON, DETOX DESIGNZ WILL ISSUE A HIGH RESOLUTION VERSION OF YOUR PROJECT.


APPROVAL OF FINAL ARTWORK
THE CLIENT IS REQUIRED TO PROOFREAD AND APPROVE THE PROOF BEFORE THE FINAL PRODUCTION OF GRAPHIC DESIGN OR ARTWORK. THOUGH WE WORK HARD TO AVOID ERRORS, DETOX DESIGNZ ACCEPTS NO RESPONSIBILITY FOR TYPOGRAPHICAL ERRORS, SPELLING MISTAKES, OR INCORRECT INFORMATION ON ANY PROJECT APPROVED BY A CLIENT. ANY REVISIONS MADE AFTER A FINAL APPROVAL WILL BE SUBJECTED TO ADDITIONAL FEES.


COPYRIGHT
DETOX DESIGNZ RETAINS OWNERSHIP OF ALL GRAPHIC DESIGN ARTWORK. DETOX DESIGNZ RESERVES THE RIGHTS TO CERTAIN ELEMENTS USED TO CREATE THE CLIENT’S IMAGE(S) INCLUDING FONTS, PATTERNS, STOCK IMAGES, TEXTURES, COLOR PALETTES AND OTHER NON-EXCLUSIVE ITEMS.


MARKETING
DETOX DESIGNZ RESERVES THE RIGHT TO USE ANY DESIGNS CREATED BY OUR STUDIOS FOR MARKETING PURPOSES.